Questions to Ask Before Hiring an Office Cleaning Company Around You
Choosing and hiring an office cleaning company can be a difficult task.
You’ll want to make sure that the cleaning schedule for your facility is in good hands.
Maintaining a clean, sanitized, and the disinfected atmosphere is critical to your company’s success. As a result, you should approach the process as though you were selecting a new employee.
A good cleaning company will create a personalized cleaning schedule for your unique needs and preferences, ensuring that your workplace is spotless and your employees are safe.
However, with so many cleaning firms hanging several deals, would say nearly anything and bragging about their expertise, distinguishing the good from the bad makes an already challenging process much more difficult.
Although if you know what to look for and how to choose the right office cleaning company for your needs, you can hire a good one.
But what if there were 10 easy questions you might ask prospective cleaning companies to sort out the impostors from the real deal?
We’ve compiled a list of the ten most important questions to pose before hiring an office cleaning company.
Questions to ask before hiring office cleaning company
These questions will help you decide whether an office cleaning company is set up to provide you with outstanding service at a price that gives you real value.
Question #1. How long has the company been in service?
Before choosing a cleaning company to work with, find out how long they’ve been in operation and how much experience they have in the cleaning industry.
- When looking for a new cleaning contractor, there are a few things to keep in mind.
- Check out their website to learn more about them.
- Look for a portfolio
- A forum of consumer reviews and recommendations.
- If you think it’s important, ask for references.
- Look for any Google feedback.
Any company that specializes in commercial cleaning services will almost always have a website that you can visit, and if they don’t, dig a little deeper to ensure that they are a good match for your needs.
Question #2. How many years of experience do they have?
Asking what companies have employed a cleaning company in the past is one of the best approaches to acquire a sense of their capabilities. The businesses with the most experience and an established track record of performance are the most likely to achieve outstanding results.
Be sure to ask prospective cleaning contractors who they’ve worked with within the past and how long they’ve been doing so. Look for cleaning firms that have previously worked for businesses similar to yours.
You may also request reviews from satisfied clients. Cleaning businesses that have been in business for a long time should have a loyal customer base.
Question #3. What methods do they use to screen employees?
Any janitorial services company can, at the very least, screen applicants for substance use to make sure they have no criminal records.
Perhaps better, the best office cleaning company will put in the effort to find applicants that are a good match.
Personality assessment can help with this. Verifying past jobs and reviewing references will also help you put together a great team. When a prospective janitorial company cuts corners on employee screening, they endanger you, your staff, your reputation, and your facility.
Question #4. Are they protected by insurance?
If you need domestic or commercial cleaning, it is critical to ensure that whoever you hire has the appropriate insurance and indemnities coverage.
What happens if anything on your property is damaged when they are working for you? It is their duty to make certain that they clean for you rather than causing harm. Accidents happen, and they can’t be prevented, but getting protection in place ensures that you’ll be safe if they do.
Any cleaning workers working for you should be protected by the cleaning company’s public liability insurance, and this is a concern you should consider before hiring their services.
Question #5. What are their working hours?
You’ve most likely found a suitable company at this stage, so it’s time to see if they can provide times and days that work for you and your needs. Consider how many hours you’ll need them to work and when you’d like them to come on-site to clean.
Cleaning schedules can be planned and organized in the following ways:
- Consider when cleaners will work with the least amount of interruption to your company.
- Allow enough time for cleaners to arrive and leave without interrupting you.
- Schedule meetings at hours when cleaning crews are on the job.
- Consult the cleaning order on each room basis, and
- Make sure cleaners possess away when they necessitate doing their jobs.
Question #6. What is the need of your business?
Every company has its own set of cleaning needs. When looking for a skilled cleaning service, it’s critical to find one that can cater to your specific business requirements.
The cleaning requirements of a typical business office and a medical facility, for example, are vastly different. It’s also crucial to remember the type of structure in which your office is housed.
This knowledge will influence the tools and equipment used by your cleaning company to provide you with the best results.
Take the time to assess your cleaning needs before approaching cleaning firms so that you can better express them to potential cleaning providers.
Question #7. Are the employees well-trained?
After you find a suitable office cleaning company candidate, they must provide that person with the resources necessary to provide excellent service to you and your facility.
This entails extensive training aimed at assisting cleaners in consistently providing excellent service.
Furthermore, if you need medical cleaning, industrial cleaning, or school cleaning, your commercial janitorial services should provide their employees with training tailored to your particular facility.
Question #8. Do they have a green cleaning program in place?
There is an emphasis on sustainability, environmental responsibility, and health and safety when it comes to green cleaning. Chemical storage, disposal, and marking are all examples of basic green cleaning activities.
This is something that any commercial cleaning company should do, but it’s shocking how many do not. Limiting the disposal of plastic garbage liners by reusing them if they are intact and not soiled with food or liquid is also a successful green practice.
This simple practice saves money and reduces the amount of plastic waste generated by your plant.
Question #9. What is the company’s employee turnover scale?
The Janitorial services business turnover percentage is a part of maintaining loyalty with people.
Did you know that the average industry profit margin is nearly 200 percent? Yes, low-wage service workers have a high rate of turnover, but many housekeeping firms have been able to develop policies and processes that help them retain good employees and therefore reduce turnover.
It’s also advantageous to have a cleaning crew that is familiar with your industry and comfortable operating in your facility.
As a result, it is in your best interests to hire a company with a low employee turnover rate. This means you’ll always have the same group of people working for you.
Question #10. Are you a CIMS-certified professional?
The single most important question you can ask a prospective commercial janitorial service is whether they are CIMS accredited. What is the reason for this? Since CIMS certification guarantees that a prospective
Commercial janitorial service has a track record of adhering to industry best practices that have been shown to provide reliable, responsive, and successful cleaning.
Certification by the CIMS (Certified Industry Management Standard). This CIMS certification illustrates a commercial cleaning company’s unwavering dedication to their industry and demonstrates that they follow the industry’s most stringent requirements.
CIMS is one of the most stringent and challenging qualification levels available. When working with a commercial cleaning company, it’s the nearest you’ll come to a guarantee.
When it comes to selecting a commercial cleaning company, there are virtually endless options. However, having too many options can make the process more difficult rather than simpler.
Even, if you ask the right questions, you can take some of the guesswork out of choosing a reputable Michigan cleaning company and partner with the right janitorial services company to provide professional services to your facility.